Tourist Satisfaction

Analysing Online Customer Experience with Tripadvisor: the Case of Konya

The number of participants to tourism activities are rapidly increasing. In this conjuncture, internet visitors are exploring the destinations before they visit. Applications and web sites that shared experience of visitors become more important. The aim of this study is how can we use tripadvisor for Konya destination with use its comments and advises about best prices, hotels and social activities. There are about 9176 comments has been made until the date of 03.16.2016 for Konya Destination.

Analysing Online Customer Experience with Tripadvisor: the Case of Konya

The number of participants to tourism activities are rapidly increasing. In this conjuncture,  internet visitors are exploring the destinations before they visit. Applications and web sites that shared experience of visitors become more important. The aim of this study is how can we use tripadvisor for Konya destination with use its comments and advises about best prices, hotels and social activities. There are about 9176 comments has been made until the date of 03.16.2016 for Konya Destination.